The expansion will support Grab’s rapidly growing multi-modal transport platform and proprietary payments system across Southeast Asia, which includes the launch of three new transport services in the last quarter, GrabShare, GrabCoach and GrabShuttle, as well as the rollout of GrabRewards, a customer loyalty programme. Today, Grab operates in 39 cities across 6 countries, with over 710,000 drivers in its network. With over 36 million mobile downloads of the Grab app to date, Grab has 95% market share of third-party taxi-hailing apps and more than 50% market share in private cars in the markets in which it operates.
As Grab develops its products, it leverages a model of distributed engineering teams to access specific sets of expertise in each of its R&D centres around the world, such as machine learning, predictive data analytics, mobile-first technology, and consumer-focused user experience.
“Grab has an agile and entrepreneurial work culture, and our engineers are working on new products at the forefront of global transportation and payments. We welcome talented engineers looking to be a part of a customer-focused company and apply top-tier skills to complex, real-world issues. Most importantly, Grab believes in leveraging technology to improve people’s lives; our team’s talents are used to develop impactful solutions that enable people across Southeast Asia to benefit from the digital economy every day,” continued Ms. Tan.
Below are additional details of Grab’s plans to expand its R&D capabilities:
● Grab’s new R&D centre in India will be located on Indira Nagar, in the heart of Bangalore, India’s Silicon Valley. The new centre will house up to 200 talented engineers, who will focus on developing new payments technologies for GrabPay, Grab’s digital payments platform, that will deepen financial inclusion and increase access to mobile payments across Southeast Asia. Grab has made two early hires, Raghuram Trikutam, the Head of Engineering, Mobile Payments and Ruchika Sharma , Head of Human Resources.
● Grab will be hosting a recruitment event on 24 and 25 March in Bangalore between 24 March, 8am and 25 March 6pm. Interested candidates can register for the hiring weekend through the following link: http://grb.to/blr-hiring
● Grab’s new R&D centre in Vietnam will be located in Ho Chi Minh City, which will capitalise on the thriving pool of engineering talent in Vietnam. Our Ho Chi Minh City engineers will tap into their country-specific expertise to create in-app user experiences tailored to our users in Vietnam, as well as enhance the experiences for users across the region.
● Grab Singapore, which started in a 4,500 square foot office in April 2015, will move to a larger office space of almost 100,000 square feet in Singapore’s Central Business District. Grab Singapore is Grab’s largest R&D centre and will continue to drive development of the app based on local market research, and introduce new services and features that improve the user experience.
● Following its recent one-year anniversary in January, Grab’s Seattle office will be expanding to a larger office of 6,500 square feet in Columbia Center, located in Seattle’s central business district, which will provide space for 60 engineers. Led by Microsoft veteran Raman Narayanan, the Seattle team has developed the technology behind one of the company’s key products, GrabShare, Grab’s private carpooling service, as well as enhancements around user trust and data management.